Terms & Conditions

Terms & Conditions

  • A £50 deposit at the time of booking will secure your wedding date. Paying this deposit is your agreement to our Terms and Conditions.
  • All of our prices include VAT.
  • Your wedding date is confirmed only once a deposit has been received by bank transfer.
  • Once the deposit is received you will receive a booking confirmation document confirming the details of your booking, along with an invoice.
  • The booking deposit is non-refundable unless cancelled by the artist.
  • Any discount applied at booking only applies at this time and does not apply when adding on extra services at a later date.
  • You may cancel the Contract at any time by notice in writing.
  • All further payments after the booking deposit are non-refundable if the booking is cancelled and if no payments have been made you will then be liable to pay compensation based on a percentage of the total fee depending when the notice is received.
  • We reserve the right to insist on a minimum bridal booking party size during our busy months and on Saturdays.
  • If you would like to reduce the size of your booking once the deposit has been paid this is at the discretion of your artist.
  • Any changes made to the booking must be agreed in writing and signed by both parties.
  • The cost of the artist’s travel is covered by the Client. Travel is charged at 45p a mile after 15 miles from the artist’s postcode and the same for the return journey.
  • If the artist is travelling by public transport the artist will give you a quote for this.
  • Parking costs are chargeable to the client.
  • Travel is calculated at the trial by your artist. We will be able to give you an estimate at time of booking.
  • In the very unlikely circumstance that your hair or makeup artist is sick on your wedding day we will use our best endeavours to arrange a suitable replacement. If this is not possible, the Contract shall be cancelled but our liability to you shall be limited to a full refund of all fees paid by you.
  • This has never happened before.
  • It is the clients responsibility to inform the artist of any sensitive skin, allergies or medical/skin conditions.
  • The trial is normally 1-4 months before the wedding date and is either at the artist’s home or salon. They may be able to do it at your home. Your artist will be able to advise you of their availability and location.
  • During busy periods it might not always be possible for us to schedule trials at the weekend, particularly Saturdays. Your artist will be able to advise you of availability.
  • Individual lash application is included in the price for the makeup service, there is no reduction in price for any makeup service if they are declined.
  • If you would like to have your trial at your home then travel is charged by the artist at the rate stated above.
  • If you were not happy at trial with your hair and/or makeup and choose not to go forward with your booking you will receive back the deposit minus the cost of the trial at £55 for makeup or hair and £110 for both. If your deposit was less the cost of your trial, then the difference is owed directly to the artist (plus any travel charges).
  • The packages include a trial for the bride only. However, trials for other bridal party members can be added on for an extra cost.
  • Photographic/video images of the client, members of the booking or event may be used by the artist on social media unless the client has clearly withdrawn their consent in writing.
  • Events, such as weddings should be happy and relaxed occasions but the co-operation of you and your party is essential to ensure that the hair and/or makeup services goes smoothly, the best results are obtained and your goals achieved.
  • You are, therefore, responsible for ensuring punctuality and the co-operation of your bridal party.